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Customer Success Manager

Full-timeRemote

Help agencies and institutions bring their collections into Art Trackers and make the most of it.

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About the role

You'll guide new customers from their first import to confident everyday use, and bring what you learn back to the product team.

What you'll do

  • Lead onboarding for new agencies, universities and artists
  • Help customers import and organize their collections
  • Run training sessions and write help content
  • Share customer feedback with product and engineering

What we're looking for

  • 3+ years in customer success or account management, ideally in software
  • Clear, patient communication and training skills
  • Experience with public agencies, museums or universities is a plus
  • Organized, proactive and curious

Interested in this role?

Tell us about yourself, your experience, and why you'd like to join Art Trackers.

Apply now

Let’s build the future of art together.

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